FAQs
What types of products do you offer?
Daxie Doodles specialises in a variety of unique products, including greeting cards and stylish apparel. Our offerings are specifically designed for dachshund enthusiasts, celebrating the joy of dog ownership through high-quality and fashionable items. We wanted to create a brand and go to place for all things Dachshund - whilst we could find lots of daxie items online we couldn't find a company that stamped their company with these little dogs.
Are your products suitable for all dachshund lovers?
Yes, - well we hope so! Our products are designed with all dachshund lovers in mind. Whether you are looking for a cosy sweatshirt or a heartfelt greeting card, our collection caters to a wide range of preferences and styles, ensuring that every dachshund owner can find something they love.
What materials are used in your apparel?
Our apparel is crafted from high-quality materials that prioritize comfort and durability. We utilize fabrics that are soft to the touch and designed to withstand regular wear, ensuring that our sweatshirts not only look good but also last over time.
What sizes do you offer?
Our clothing is available in sizes XS to 2XL. Be sure to check the size chart on the size guide page for detailed measurements and fit information.
How can I ensure the correct sizing for your apparel?
To ensure the correct sizing, we provide a detailed size chart on the size guide page. It is recommended to measure your own clothing and compare it with our size chart to select the best fit. If you have further questions about sizing, our customer service team is available to assist. Please note our range is unisex so a little on the larger size when it comes to fit.
Do you offer international shipping?
Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information regarding international orders.
How long does delivery take?
All our items are made to order, which means each piece is crafted with care just for you. Here’s how the process works:
- Production Time: 3-5 business days to make your order.
- Shipping: Once made, your order is dispatched within 24 hours. Shipping times vary depending on your location, but most UK orders are delivered within 1-2 business days after dispatch.
Can I track my order?
Yes! Once your order has been shipped, we’ll send you a tracking number so you can monitor its progress. You need to make sure you select recorded or courier postage options though.
What is your return policy?
We strive for customer satisfaction and accept returns on products that are in their original condition. For specific details regarding our return policy, including time frames and conditions, please refer to our returns policy section on the website.
How can I contact customer support?
Customer support can be reached through our contact form available on the website. We aim to respond to all inquiries within 24 to 48 hours. For urgent matters, please include your order number and a brief description of your issue for a quicker response.
Are your products customisable?
Not at the moment, but we do hope to one day! Keep an eye out as we continue to expand our offerings. If you have any ideas please do send them over, we love to improve our products!
Do you sell clothing for children or pets?
Currently, our collection is for adults only. However, we’re always exploring new ideas, so stay tuned for future updates!
Do you offer gift cards?
Yes, we offer digital gift cards that are perfect for dachshund lovers. You can find them in the "Gift Cards" section on our website.